Siteimprove Status

All Systems Operational

Platform Operational

API / Integrations Operational

Support Services Operational

Products Operational

Accessibility Operational

Account Settings Operational

Ads Operational

Analytics / Usability Operational

Brand Consistency Operational

Crawler Operational

Data Privacy Operational

Performance Operational

Policy Operational

Quality Assurance Operational

SEO Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

Siteimprove Platform Login Errors

Resolved - The issue impacting logging into the Siteimprove platform via siteimprove.com and my2.us.siteimprove.com is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center ("?" button) located at the top right-hand-side of the Siteimprove platform.
May 1, 20:03 UTC

Monitoring - A fix has been implemented and we are monitoring the results. Users should now be able to successfully log into the Siteimprove platform via siteimprove.com and my2.us.siteimprove.com disruption free.
May 1, 17:27 UTC

Identified - The issue has been identified and a fix is being implemented.
May 1, 16:24 UTC

Investigating - We are currently experiencing issues where some customers are unable to log in to the Siteimprove platform via siteimprove.com and my2.us.siteimprove.com

Impact:

- Users who are already logged in may be experiencing disruptions (e.g.: modules not loading, blank screens while navigating)
- New login attempts may fail.

Our Development Team is actively working to identify the root cause and resolve the issue as quickly as possible.

We apologize for this inconvenience. We'll continue to keep you updated.
May 1, 15:16 UTC

Apr 30, 2026

Degraded Performance - Crawler, Linkchecker, DCI Scores

Resolved - The issue causing delays with Siteimprove’s crawler and link checker processing has been resolved.

Scan processing has returned to normal, and Digital Certainty Index (DCI) scores and related metrics are now updating as expected.
Apr 30, 14:35 UTC

Identified - We have identified the issue causing delays with Siteimprove’s crawler and link checker processing, and a fix has been applied.

Processing has resumed, and we are currently working through the remaining backlog. Sites are continuing to enter the scan queue successfully, but some scans may still take longer than expected to complete while the queue catches up.
As a result, Digital Certainty Index (DCI) scores and related metrics may still be delayed in updating.

We appreciate your patience while we continue working toward full recovery.
Apr 30, 11:46 UTC

Investigating - We are currently investigating an issue causing delays with Siteimprove’s crawler and link checker processing. Sites are successfully entering the scan queue; however, some scans are taking longer than expected to complete. As a result, Digital Certainty Index (DCI) scores and related metrics may be delayed in updating.

Our development team is aware of the issue and is actively working to restore normal processing.

We will continue to provide updates here as more information becomes available.
Apr 29, 15:09 UTC

Apr 29, 2026

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

Scheduled Database Maintenance

Completed - The scheduled maintenance has been completed.
Apr 25, 07:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 05:45 UTC

Scheduled - We will be executing scheduled database maintenance during this time period. During the window there will be periods of time where platform functionality will be unavailable for all users. Users should plan to log out and continue work after the maintenance has been completed to avoid disruption. Status updates will be posted to this page when maintenance starts and ends.
Apr 20, 14:00 UTC

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.