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API / Integrations Operational
Support Services Operational
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Account Settings Operational
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Analytics / Usability Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance Aug 19, 2026 05:00-06:00 UTC

We will be executing scheduled database maintenance during this time period. During the window there will be periods of time where platform functionality will be unavailable for a small number of U.S.-based users. Affected users should plan to log out and continue work after the maintenance has been completed to avoid disruption. Status updates will be posted to this page when maintenance starts and ends.
Posted on Aug 14, 2026 - 15:28 UTC

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Degraded Performance: AEO Visibility & Analytics Intermittently Failing
Resolved - The issue affecting the AEO Visibility & Analytics module has been resolved.

The module is now operating as expected, and no further impact is expected.
Aug 14, 08:13 UTC
Investigating - We are currently investigating an issue affecting the AEO Visibility & Analytics module. Some users are reporting that the module loads as a blank screen when accessed.

As a temporary workaround, users may be able to access the module by:

- Refreshing the page
- Navigating away and then reselecting the AEO Visibility & Analytics module from the left-hand navigation menu

The issue may not occur consistently and can be intermittent.

We have identified that this functionality relies on a third-party integration and are actively working with the provider to investigate and resolve the issue as quickly as possible.

We will provide additional updates as more information becomes available.
Aug 6, 16:37 UTC

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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