All Systems Operational
Platform Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2019

No incidents reported today.

Jul 19, 2019
Resolved - This incident has been resolved.
Jul 19, 20:29 UTC
Monitoring - The issue has been resolved and services are restored to normal operations. We continue to monitor the situation for now.
Jul 19, 12:56 UTC
Investigating - One of our Quality Assurance Databases is encountering an issue. A subset of our customers will therefore have trouble accessing Quality Assurance and related services.
Jul 19, 12:12 UTC
Jul 18, 2019
Resolved - This incident has been resolved. Policy is fully operational.
Jul 18, 07:37 UTC
Identified - We are experiencing overloads on the Policy servers causing partially degraded service. We are working towards a solution. Meanwhile customers can experience longer execution times or failures for some the policies being executed.
Jul 17, 11:21 UTC
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019
Completed - The scheduled maintenance has been completed.
Jul 14, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:00 UTC
Scheduled - We have identified a hardware issue, probably caused by the breakdown in our data center two weeks ago. We will therefore have to execute emergency maintenance during this weekend. The effect will be that the platform and API will be unavailable for a subset of our customers during the weekend. We apologize for the inconvenience.
Jul 12, 10:29 UTC
Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Completed - The scheduled maintenance has been completed.
Jul 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:00 UTC
Scheduled - Yesterday's maintenance did not have the desired effect, so we will have to do another emergency maintenance window today. Most affected customers should be US and Australia, and therefore outside of normal business hours.
Jul 10, 08:42 UTC
Jul 9, 2019
Completed - The scheduled maintenance has been completed.
Jul 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 10:00 UTC
Scheduled - One of our databases will need to undergo emergency maintenance today, in order to secure stable backup.
Jul 9, 07:49 UTC
Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019
Completed - The scheduled maintenance has been completed.
Jul 6, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 04:00 UTC
Scheduled - In preparation of an expansion of our Analytics server park, we will have to do maintenance on some of our Analytics databases this weekend. This means that some Analytics customers will not be able to access their Analytics data in that time frame.
Jul 2, 11:56 UTC