All Systems Operational
Platform Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Platform maintenance Oct 26, 09:00-12:00 UTC
Announcing planned maintenance on core platform components the coming weekend. Users may experience a delay in crawled data while maintenance is ongoing. We apologize for any inconvenience.
Posted on Oct 17, 10:58 UTC
Database maintenance Nov 9, 06:00-09:00 UTC
We will be doing maintenance on a couple of our databases. This will cause the platform to be unavailable for a subset of our customers.
Posted on Oct 23, 09:18 UTC
Past Incidents
Oct 24, 2019

No incidents reported today.

Oct 23, 2019

No incidents reported.

Oct 22, 2019
Platform login, currently not supporting cookies
Resolved - This incident has been resolved.
Oct 22, 07:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 05:30 UTC
Investigating - Problems with an infrastructure component
Oct 22, 04:42 UTC
Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019
Delayed processing of Analytics data
Resolved - This incident has been resolved and we are back in normal operation.
We once again apologize for any inconvenience this may have caused.
Oct 14, 14:30 UTC
Identified - We are currently experiencing a delay in loading Analytics data.

This might affect some features of our platform and especially Live Analytics will not display any (real-time) data for a subset of customers.

Our engineers are working to resolve this issue as quickly as possible and we apologize for any inconvenience this may cause.
Oct 13, 16:58 UTC
Oct 12, 2019
Analytics DB Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 22:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 04:00 UTC
Update - This maintenance window has been moved 2 weeks due to an ongoing incident.
Sep 27, 12:07 UTC
Scheduled - We will be adding more Analytics database instances to our setup, to improve the scalability of our Analytics offering. This will require some downtime, but new analytics metrics will be stored elsewhere in the meantime and ingested afterwards, so no data will be lost.
Sep 16, 14:29 UTC
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

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