Update - We have now rolled back the changes which caused the delays, but it will be some time before our systems have worked through the current site crawl work queue, so you may experience crawls being delayed for a little while yet.
May 29, 11:26 UTC
Identified - We are aware of an issue that is impacting site crawls. While site crawls are being executed and are taking the normal time to process, they are not being started in a timely manner.

Our team has identified the cause of the issue and we are taking steps to address it. We expect to have the issue resolved within 24 hours. We will update the incident status if there is any change to the plan or expected timeline.
May 28, 15:36 UTC
Platform Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 4, 2020

No incidents reported today.

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020
Completed - The scheduled maintenance has been completed.
May 30, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 UTC
Scheduled - We will perform maintenance on our databases. This will cause the platform to be intermittently unavailable for a subset of our customers in this period.
May 25, 11:10 UTC
May 29, 2020

Unresolved incident: Service Degradation: Crawl Delays.

May 28, 2020
May 27, 2020
Resolved - This incident has been resolved faster than anticipated and we are back into normal operation.
May 27, 06:38 UTC
Monitoring - The problem has been identified and corrected and we expect to be back into normal operation again within a few hours. At the moment some features of our platform and especially Live analytics will still be affected for subset of customers.
May 27, 06:02 UTC
Investigating - We are currently experiencing a delay in loading Analytics data to one of our databases.

This might affect some features of our platform and especially Live Analytics will not display any (real-time) data for a subset of customers.

Our engineers are working to resolve this issue as quickly as possible and we apologize for any inconvenience this may cause.
May 27, 05:12 UTC
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.