All Systems Operational
Platform Operational
API / Integrations Operational
Support Services ? Operational
Products Operational
Quality Assurance Operational
Accessibility Operational
SEO Operational
Policy Operational
Analytics / Usability Operational
Response Operational
Data Privacy Operational
Ads Operational
Performance Operational
Web Security Operational
Account Settings ? Operational
Crawler Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Oct 7, 2022 22:00 - Oct 9, 2022 18:00 UTC
During this time period we will be conducting an extended maintenance window. While work is in progress, a subset of our customers will be unable to access the platform normally. An in-platform notification will be visible several days prior to the window for all customers affected by the maintenance. No data loss is expected and normal access will be restored once work has been completed.
Posted on Oct 04, 2022 - 15:52 UTC
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022
Completed - The scheduled maintenance has been completed.
Oct 1, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 09:00 UTC
Scheduled - We are undergoing maintenance with short notice. The system will be unavailable for a subset of customers.
Oct 1, 07:50 UTC
Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:00 UTC
Scheduled - During this time period we will be conducting an extended maintenance window. While work is in progress, a subset of our customers will be unable to access the platform normally. An in-platform notification will be visible several days prior to the window for all customers affected by the maintenance. No data loss is expected and normal access will be restored once work has been completed.
Sep 20, 15:14 UTC
Sep 23, 2022

No incidents reported.

Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 07:01 UTC
Scheduled - We will be executing scheduled maintenance during this time period. A very limited subset of Siteimprove users may experience issues accessing the platform for a brief period during that time. However, we expect the majority of users to be unaffected. Status updates will be posted to this page when maintenance starts and ends.
Sep 16, 13:35 UTC
Sep 21, 2022
Resolved - Nice! The issue affecting users logging into the Platform is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand side of the Siteimprove platform.

Sep 21, 18:39 UTC
Identified - Good news! We’ve found the issue and we’re working on a fix. Thanks for your patience!

We’ll have an update at the top of the hour. Stay tuned!

Sep 21, 17:49 UTC
Update - We are still investigating the issue where some users may be experiencing issues logging into the Platform.

Our team is making every effort to get things up and running again.

We’ll have an update at the top of the hour. Stay tuned!

Sep 21, 17:03 UTC
Investigating - Uh oh! We seem to be having a problem.

Our team is making every effort to get things up and running again.

Some users may be experiencing issues logging into the Platform.

We’ll have an update at the top of the hour. Stay tuned!

Sep 21, 16:39 UTC