Delay in processing and sending Reports

Incident Report for Siteimprove

Resolved

The queue have now been processed and all due reports sent.
A fix has been put in place to avoid this situation in the future.
We apologize for the delay.

Posted Oct 05, 2017 - 07:13 UTC

Identified

We are currently experiencing an unusually large queue of Reports waiting to be sent. This is causing delays in receiving reports for all customers. The queue is expected to be processed within the next 24-36 hours. All delayed reports will be sent. Measures are being taken to prevent the current situation re-occurring.

Posted Oct 04, 2017 - 12:54 UTC