All Systems Operational
Platform Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 27, 2017

No incidents reported today.

Jun 26, 2017
Resolved - Monitoring has shown stable operations over the weekend. The incident is considered resolved.
Jun 26, 06:51 UTC
Monitoring - We've switched to an alternate setup and are now seeing improved performance across both Page Report and crawler data collection.
We will monitor performance and analyze signs of performance degradation further.
Jun 23, 14:36 UTC
Investigating - We are currently experiencing prolonged Page Report load times and timeouts. We are also seeing delayed data collection for our crawlers which may affect re-checks and scheduled crawls. Our development team is investigating the incident and we will provide updates as new information becomes available.
Jun 23, 14:16 UTC
Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017
Completed - The scheduled maintenance has been completed.
Jun 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 21:00 UTC
Scheduled - We are migrating Analytics customers to a new database in our Copenhagen Datacenter.
During this time Analytics will be unavailable to a subset of our customers. Affected customers will be notified upon logging in to the Siteimprove Intelligence Platform.
We apologize for the interruption of the service.
Jun 14, 11:32 UTC
Jun 17, 2017

No incidents reported.

Jun 15, 2017
Completed - The scheduled maintenance has been completed and the services are available again.
Jun 15, 05:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 05:00 UTC
Scheduled - We are performing emergency maintenance work on an Analytics database in our Copenhagen Datacenter.

A small subset of Analytics customers will be unable to use Analytics during the maintenance window.

All other services will be available.
Jun 14, 09:27 UTC
Jun 14, 2017

No incidents reported.

Jun 13, 2017
Completed - After resolving the issue and observing the Analytics database running in a stable state for an extended period of time we consider this issue resolved.

We apologize for any inconvenience this may have caused our customers and appreciate your patience on a resolution to this matter.
Jun 13, 13:39 UTC
Verifying - The issue has been resolved but we will continue to monitor the Database server.
Jun 13, 08:31 UTC
Update - Core components on the database have failed and we are currently replacing them.

We expect to be up again within the next 30 minutes.
Jun 13, 08:16 UTC
Update - While we're working to restore normal operation the system may become unstable or unavailable for a subset of our customer base.
We're aiming to be fully operational within the next hour.
Jun 13, 07:03 UTC
Update - The scheduled maintenance is unfortunately taking longer to complete than expected.
We apologize for the delay and will provide an update as soon as possible.
Jun 13, 06:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 05:00 UTC
Scheduled - We are performing some essential maintenance work on the Analytics database in our Copenhagen Datacenter.

Analytics customers that are affected will be notified when logging into the system.
Jun 12, 10:25 UTC